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Engagement Officer – FIXED TERM

Location: Erdington, Birmingham

Hours: 37.5 hours per week, working 8am – 4pm or 12pm – 8pm according to a rota in line with business needs, working 1 weekend in 4.

Salary: £18,833.00 per annum, fixed term until 30th June 2018

We are now recruiting for an Engagement Officer to join our friendly Housing & Support team based at our site in Erdington. The successful candidate will join us on a fixed term basis until 30th June 2018.

Our Engagement Officers are responsible for developing and maximising the potential, personal growth and development of our tenants. You will have your own caseload of tenants to support and guide in regards to maintaining their tenancies and housing management to achieve their aspirations of independent living. You will need to have a flexible and solution orientated approach to engaging and supporting our tenants to effectively access and implement a programme of support within the Supporting People framework. You will be required to undertake a variety of tasks ranging from assisting in the processing and assessment of applications to be housed at the scheme to supporting tenants in developing their life and social skills.

To excel in this role, experience of working with people who are homeless or at risk of losing their accommodation is essential. You will need experience in housing management or supported housing and be able to deal with stressful situations. You will also demonstrate excellent communication skills, with the ability to listen, question and influence when needed. A knowledge of Safeguarding practices and an understanding of the support needs of tenants will be beneficial.

Please see the job description: Engagement Officer – Job Description

Please complete and submit our application form as CVs are not considered.

Closing Date for applications: 4pm on Tuesday 30th January 2018.