Short Courses

YMCA Birmingham Training, developed a number of short 1 to 2 day courses suitable for the needs of both the housing and 3rd sectors. Our open courses are advertised on a regular basis. All of our courses can be customised for in-house delivery and we will work with organisations to realign course learning outcomes to address specific or emerging needs of the organisation. We are able to develop courses from scratch, and will collaborate with organisations to do this using our extensive experience through our internal training staff and associate trainers.

Here are some of our most popular courses:

  • Managing Challenging Behaviour and Physical Intervention
  • Managing Volunteers
  • Negotiation Skills (Half Day)
  • Managing Rent Arrears
  • Suicide Awareness (for service providers)
  • Self-harm Awareness (for service providers)
  • Coaching and Mentoring
  • Presentation Skills
  • Safeguarding Vulnerable Adults

Download the brochure

Conflict Management and Conflict Resolution

For any individual(s) that currently have the potential to face challenging behaviour, including potential or actual violence. We deliver a very popular course which looks at the causes of challenging behaviour, the range of coping skills available for defusing and managing incidents, and how to use non-restrictive physical intervention.

We offer two courses on this subject;

1 day awareness course covering; Conflict Management and Disengagement Techniques

2 day accredited course covering; Physical Intervention Techniques such as; Disengagement, Escort Holds, Contact and Withdraw, Containment and Relocation Techniques.

Download the brochure

Mental Health First Aid

YMCA Birmingham are approved by Mental Health First Aid England to deliver training around the topic of mental health.  Our courses are for individuals who are looking to learn more about mental health issues and focus on how to take a proactive approach to dealing with mental health concerns within the workplace, helping to identify the common symptoms, and acting upon them.

We offer a 2 day accredited course which teaches learners to spot the symptoms of mental health issues and learn the skills and the confidence to directly help others and guide people towards support.

Download the brochure


I approached the YMCA with an idea of delivering training that encouraged people to have an awareness of how they presented themselves in interviews, having had too many experiences of  poor quality interviewees.

From that idea they developed a course that is unique in its approach,  thought provoking in its concepts and entertaining in its delivery.

It brings together  self-awareness, public perception and combines it with interview feedback to give the participant an understanding of their current  skills and provides the tools for further self-improvement not just for the next job interview but also for current roles.

Attending this course is time well spent and I would encourage anyone who  believes in self improvement  of themselves or others to get on  the course.

Marcia Bell BA, MCIH
Service Manager
Temporary Accommodation Team


Please contact us if you would like to be added to our e-mailing list which provides regular updates on our up and coming courses.

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