Job Title: Scheme Officer

Closing Date: 5pm, Friday 7th February 2020

Job Description & Person Specification: Scheme Officer Job Description & Person Specification

Location: Northfield (B31 2DL)

Hours: 37.5 per week

Salary: £19,555.43 per annum

Do you have experience of working with people who are homeless? Do you have excellent communication skills, and a desire to support and develop others?

We are now recruiting for a Scheme Officer to join our friendly Housing & Support team based in Northfield. The successful candidate will join us on a full time, permanent contract.

You will be required to effectively access and implement a programme of support within the Supporting People framework. You will be required to undertake a variety of tasks ranging from assisting in the processing and assessment of applications to be housed at the scheme to void checks. It will also involve supporting the team to deliver a high-quality rent collection and arrears recovery service, whilst ensuring accurate records are kept on each tenant using our internal Housing Management System. You will need the ability to handle resident issues, such as anti-social behaviour.

To excel in this role, you will need experience in housing management or supported housing and income management or debt recovery/collection (preferably in a social housing environment), and a working knowledge of housing issues and legislation, particularly pertaining to homelessness. You will also demonstrate excellent communication skills, with the ability to listen, question and influence when needed.

YMCA enables people to develop their full potential in mind, body and spirit. Inspired by and faithful to our Christian values, we create supportive, energising and creative communities where young people can truly belong, contribute and thrive.

To be considered for this role, please submit a completed application form to . Please note, CVs will not be considered.

Download an application form here – Application Form 2020

So what are you waiting for? If you would like to join our team as a Scheme Officer then apply today – don’t miss out, we’d love to hear from you!