YMCA Birmingham is accredited by the Chartered Institute of Housing (CIH) to deliver high quality, professional courses for the Housing sector. Our courses focus on current issues across the housing industry, helping learners to bring together learning with every day work experiences and ensuring return on investment for employers. We offer a range of courses and provide variety and flexibility to ensure housing professionals are provided with a choice of relevant programmes to suit their job role and future aspirations. Our CIH training courses are designed for individuals who are operating within the housing sector and encourages reflective practice and continuous professional development along with integrating best practice in to their day-to-day working. Our Level 3 Certificates are the equivalent in difficulty and comparable to an A-level or an NVQ level 3.

Housing Apprenticeships

YMCA Birmingham is approved to deliver Level 2, 3 and 4 Housing Apprenticeships as a Main Provider as part of the new Apprenticeship Standards.  Our Apprenticeships focus on learning in the workplace and offer a tailored approach to developing job specific skills within the housing sector.  All of our apprenticeships as assessed by the Chartered Institute of Housing.  Our staff are on hand to guide employers and learners through the apprenticeship process. For more information please get in touch via the contact box below.

CIH Level 3 Certificate in Supporting Homeless People

This course is specifically tailored to support those working with homeless people. The course will evaluate current practice, share and form appropriate best practice and create a high standard of efficiency and performance in staff.  It also focuses on partnership working and managing a multi-agency approach. This smaller certificate can be ‘topped up’ to the Level 3 Certificate in Housing Practice. This qualification has a credit value of 14 on the QCF.

CIH Level 3 Certificate in Housing Services

Comparable to an A-level standard or an NVQ Level 3, this course is specifically designed for front line housing staff who provide housing management services. This course enables learners to develop and reflect upon professional practice skills for housing and focuses on work place and performance improvement. Areas such as rent arrears prevention and management and dealing with anti-social behaviour or occupancy, tenure and lettings are key themes of this qualification.  This smaller certificate can be ‘topped up’ to the Level 3 Certificate in Housing Practice. This qualification has a credit value of 13 on the QCF.

CIH Level 3 Certificate in Housing Practice

The CIH Level 3 Certificate in Housing Practice will provide workers with an advanced, broader knowledge and understanding of key areas in delivering housing services. It is aimed at those that are already working in the housing sector and wish to develop further. YMCA Birmingham currently offer this qualifications through 2 pathways: Managing Housing Services and Supporting Homeless People. This qualification is ideal for those wishing to study further at higher levels and apply for CIH Chartered Membership. The credit value for this qualifications is 27 on the QCF.

CIH Level 4 Certificate in Housing

This qualification provides individuals with the technical knowledge and understanding across a broad range of housing practice at a management level. The qualification explores areas of housing policy, law and also professional practice which supports the development of their own personal growth and engagement in learning and housing. The qualification is suitable for learners in or, aspiring to, a supervisory or management role in housing, or that have a Level 3 qualification and/or experience of working in housing preferably at a supervisory/management level.

The qualification aims to provide the knowledge and skills required to operate effectively at a management level in the housing sector and to prepare learners for further study in housing related qualifications at level5/undergraduate level. This qualification has a credit value of 36 on the RQF.

CIH Level 5 Diploma in Housing

The objective of this qualification is to provide individuals with the knowledge and understanding across the key areas of housing practice at a recognised professional standard. The qualification considers areas of ethics, leadership, strategic planning for housing and relationships. Chartered status is a demonstration of your housing expertise, commitment and ethical standards.

The qualification aims to provide the knowledge and skills required for a strategic housing management role and to prepare learners for further study in housing related qualifications at Level 6/undergraduate level.

Housing Short Courses

We offer a range of short courses specifically tailored to the Housing sector to support skills and development within key areas such as:

  • Managing Rent Arrears
  • Service User / Tenant Participation
  • Contact Centre Customer Service

All of our courses can be customised for in-house delivery and we will work with organisations to realign course learning outcomes to address specific or emerging needs of the organisation.

After returning from maternity leave I felt a little lost, therefore decided I needed to gain a qualification. Although I had worked in Housing for 15 years I didn’t have a qualification in Housing.

After some research I decided to approach The YMCA to find out about the CIH Housing Practice Course that they were advertising. I spoke to Richard Brookes the course tutor who told me about the course content and what could be gained from the course. I knew instantly it was the course for me.

The course was excellent throughout, the tutor sessions were very informative and varied in style therefore this helped me stay focused and motivated. The setting is comfortable and in a good location. Students are encouraged to share their experiences and the group bonded well and worked as a team to complete group assignments when this was required. I feel this is partly down to the skills of the tutor who encouraged us to reflect on our experiences as well as learn from others.

I was afraid of studying and feared I was out of touch with completing assignments, Richard and the team were very supportive and encouraging throughout. I am pleased to have completed and passed this course, it’s a great feeling of achievement. I have gained confidence in my knowledge and understanding from the topics covered and don’t feel anxious now when writing assignments or reports. I would defiantly recommend this course to others.

Hannah Mason - Adult, Community & Housing Services, Dudley MDB